Privacy Policy

Our Privacy Commitment

At calystrionex, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial planning services.

Information We Collect

We collect various types of information to provide effective financial planning services:

• Contact information including name, address, email, and phone number
• Financial information such as income, assets, and financial goals
• Technical information including IP address, browser type, and device information
• Communication records and service interaction data

How We Use Your Information

Your personal information helps us provide quality financial planning services:

• Delivering personalized financial advice and consultation services
• Communicating about your account, services, and important updates
• Improving our services and developing new features
• Complying with legal and regulatory requirements
• Protecting against fraud and maintaining service security

Legal Basis for Processing

We process your personal information based on several legal grounds:

We process your data on the basis of consent and legitimate interest.: Consent / Legitimate Interest

This includes contractual obligations, legal compliance, and our legitimate business interests in providing financial services.

Information Sharing

We may share your information in specific circumstances:

• With service providers who assist in delivering our services
• When required by law or to comply with regulatory requirements
• To protect our rights, property, or safety, or that of our clients
• With your explicit consent for specific purposes

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Our security practices include encryption, secure servers, regular security assessments, and staff training on privacy protection.

Your Privacy Rights

Under Australian privacy law, you have several important rights:

• Access your personal information and request corrections
• Request deletion of your personal information where legally permissible
• Opt out of direct marketing communications
• Complain about privacy breaches to the Office of the Australian Information Commissioner
• Request information about how your data is processed

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

You can manage your cookie preferences through your browser settings or our cookie consent tool.

View Cookie Policy Cookie Policy

Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations.

Retention periods vary depending on the type of information and applicable regulatory requirements.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18.

18+ only

International Data Transfers

Your information is primarily stored and processed within Australia using local servers and service providers.

Any international transfers are conducted with appropriate safeguards to protect your information.

Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.

Significant changes will be communicated through our website or direct notification to affected users.

Contact Information

For privacy-related questions or to exercise your rights, please contact our Privacy Officer: